The Senior Manager, Postsecondary Partner Success advances Economic Mobility Center’s (EMC’s) Higher Education agenda by managing partner relationships and executing strategies within the Dallas County Promise and Regional Talent Networks to drive measurable improvements in postsecondary enrollment, persistence, transfer, and completion.
This role works closely with Dallas County higher education institutions — including Dallas College as a key anchor partner — alongside K-12 systems and community organizations to translate regional priorities into coordinated action and sustained impact. A central focus is strengthening transfer pathways and student mobility to ensure students successfully progress from entry through credential attainment.
Key Responsibilities
Advance Higher Education Strategy & Regional Priorities
- Lead execution of Dallas County Promise-aligned strategies to increase college access, persistence, transfer, and completion
- Manage relationships with Dallas County higher education institutions, including Dallas College as a primary partner
- Support coordination across K-12 districts, higher education institutions, and community partners
- Participate in and support convenings that drive alignment across the Dallas County higher education ecosystem
- Represent EMC in Dallas County Promise-related meetings, events, and community engagements
Project & Account Management
Manage partner work across the Regional Talent Networks lifecycle:
- Discovery: Conduct institutional data reviews; facilitate partner assessments to identify gaps and opportunities
- Planning: Guide partners in developing strategies aligned to enrollment, persistence, completion, and transfer goals; support program plans and budgets
- Implementation: Oversee execution of enrollment and student success strategies; support program launch, grant implementation, and reporting
- Post-Grant: Support sustainability and scaling of successful strategies; strengthen partner systems and data use
- Ongoing: Track deliverables, timelines, and budgets; monitor performance and risks; lead regular partner check-ins
Drive Student Success Outcomes
- Support partners in setting and achieving annual targets for enrollment, persistence, completion, and transfer
- Track and analyze progress toward institutional and Dallas County Promise goals
- Identify performance gaps and support partners in implementing targeted strategies
- Lead efforts to strengthen transfer pathways, including articulation agreements, credit transfer efficiency, and student transition support
- Ensure alignment between institutional strategies and broader attainment goals
Data Analysis & Reporting
- Collect and analyze data from institutional and regional sources
- Develop dashboards, reports, and visualizations to track progress and impact
- Support alignment of enrollment, completion, transfer, and labor market data
- Maintain accurate tracking of partner engagement and outcomes (e.g., Salesforce)
Partner Engagement & Communication
- Build and maintain strong relationships with Dallas County Promise partners
- Produce clear, concise materials including reports, memos, and presentations
- Research and share best practices in college enrollment, persistence, and transfer success
- Support planning and execution of convenings, workshops, and partner events
- Contribute to storytelling and dissemination of partner success
Qualifications
- Bachelor’s degree required; Master’s preferred
- 5-8+ years of experience in higher education, K-12, nonprofit, or workforce systems
- Experience working across institutions or sectors
- Strong project and partner management experience
- Demonstrated ability to use data to inform strategy and decision-making
- Excellent communication, facilitation, and organizational skills
Preferred Qualifications
- Experience with transfer pathways, articulation agreements, or student mobility initiatives
- Experience working across regional or multi-institution networks
- Experience supporting adult learners or re-engagement strategies
- Experience with CRM systems (e.g., Salesforce)
Success in This Role Looks Like
- Measurable increases in enrollment, retention, transfer, and completion across Dallas County Promise institutions
- Strong alignment and collaboration across Dallas College, university partners, and K-12 systems
- Clear and effective transfer pathways that support seamless student progression
- Reduced barriers to transfer, including improved credit mobility and student persistence
- High-quality partner relationships with consistent engagement and accountability
- Clear, data-driven insights that inform decision-making and improve outcomes